Best Gift Certificate Guide
Any questions you have about using your Best Gift Certificate can be found below, or please visit our Frequently Asked Questions.
If your certificate has expired, please email firstname.lastname@example.org and provide the following information:
- Certificate Number
- Admin Code (this can be found under the barcode)
- Date of Purchase
- An email to have the new certificate sent to
Universal Gift Certificate
The Universal Gift Certificate can be used on www.bestgiftcertificates.com.au and can be used as cash to purchase an experience or dining certificate. To redeem your Universal Gift Certificate, please follow the steps below:
- Create or login to your account on www.bestgiftcertificates.com.au
- Credit the amount of your Universal Gift Certificate to your account by providing the certificate number, purchase date and value.
- Browse the website and click “Buy Now” when you have chosen.
- Add the voucher to your card and proceed to checkout. At the final stage, select the payment method “Pay with my User Credit”.
- A certificate will be emailed to you for the experience you have chosen. Simply print this out and take it with you on the day.
If you want to purchase an experience that is worth more than the credit in your account, you can pay the difference with your credit card. You will be prompted for these details after you pay with your user credit.
Dining and Experience Gift Certificates
Dining certificates allow you to redeem the value of the certificate at the specified restaurant whilst experience certificates allow you to redeem your certificate for the nominated experience.
- Contact and book with the restaurant or vendor that is listed on your gift certificate, quoting your certificate number.
- Print out your gift certificate and take this with you on the day of your booking.
- Present your gift certificate to the restaurant or vendor on arrival as payment.
If your meal costs more than the value on your gift certificate, this additional amount should be paid direct to the restaurant at the time you dine.
If you have previously extended your gift certificate and the vendor has since increased prices for that particular experience, you may need to pay an additional amount to the vendor.
You can email any questions regarding your Best Gift Certificate to email@example.com or phone us on (02) 9211 6088.